Terms of service

OVERVIEW

This website is operated by Lune Wuf Pte Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Lune Wuf. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available via hyperlink.

These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction or have provided consent from a parent or guardian to use this site.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction (including copyright laws) in the use of the Service.

Transmission of any worms, viruses, or destructive code is strictly prohibited. A breach of these terms may result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your non-credit card content may be transferred unencrypted and may involve:

Transmissions over various networks;
Changes to conform and adapt to technical requirements.

Credit card information is always encrypted during network transfers.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

The information on this site is provided for general information only. We do not guarantee that information on this site is accurate, complete, or current. Any reliance on material here is at your own risk.

Historical content is provided for reference only. We may modify site contents at any time without obligation to update information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We are not liable for any such modifications or discontinuations.

SECTION 5 - PRODUCTS OR SERVICES

Our customizable dog collars and leashes may be available exclusively online. These may have limited quantities and are subject to return or exchange per our Return & Refund Policy.

We strive to display product colors and images as accurately as possible but cannot guarantee monitor display accuracy.

We may limit sales of our products or Services on a case-by-case basis and reserve the right to discontinue products at any time.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion. We may limit quantities per person, household, or order. In such cases, we may notify you via the contact details provided at checkout.

You agree to provide accurate and current purchase and account information and update it promptly as needed.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools (e.g., Zakeke) without monitoring or control. These tools are offered “as is” and “as available,” and your use is at your own risk.

Future features and services (e.g., loyalty programs like Lunecar and WufPoints) will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for their content or accuracy and assume no liability for any third-party materials, products, or services.

Please review third-party policies before engaging with their services.

SECTION 9 - USER CONTENT, REVIEWS, AND SUBMISSIONS

By submitting reviews, photos, or other content (including contest entries), you grant us the unrestricted right to use, edit, copy, publish, or distribute such content in any medium.

You may not violate intellectual property, privacy, or contain unlawful or harmful material. We are not obligated to moderate or respond to content submissions.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which outlines how we collect, use, and safeguard your data.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors or inaccuracies in pricing, descriptions, promotions, or availability. We are not obligated to update information except as required by law.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site for:

Unlawful purposes,
Infringing on intellectual property,
Uploading harmful code or malware,
Spamming or phishing,
Harassing others,
Circumventing site security.

Violations may result in account termination.

SECTION 13 - DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service. All products and services are provided “as is” and “as available” without warranties of any kind.

In no case shall Lune Wuf Pte Ltd or its affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Lune Wuf Pte Ltd, its affiliates, and service providers against any claims or demands due to your breach of these Terms.

SECTION 15 - SEVERABILITY

If any provision is deemed unlawful or unenforceable, it will not affect the validity of the remaining provisions.

SECTION 16 - TERMINATION

These Terms remain effective until terminated by either party. You may terminate by ceasing use of the site. We may terminate if you breach any part of the Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms, including policies referenced herein, constitute the full agreement between you and us.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.

SECTION 19 - CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of our site after changes constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be directed to us at hello@lunewuf.com.